Ticket & Event Terms

These are the terms for reserving and using a ticket to a RO. Nation LIVE event. They expand on the ticket clauses in our Terms of Service, and sit alongside our Code of Conduct.

Our shows happen inside Roblox. A ticket is a place at one of them - not a physical thing, and not something that exists outside your account with us.

Free tiers require no purchase. A Robux-priced tier is offered only when sales are enabled and a supported Roblox purchase route is available; a locked tier cannot be bought or reserved.

A priced tier may use a Roblox game pass linked from our web checkout or a Developer Product purchased inside the Roblox experience. The listing or checkout shows which route applies. Roblox, not our website, takes the Robux.

We issue a paid ticket only after the Roblox purchase is verified. A game-pass check may ask for separate, read-only permission to inspect ownership. Roblox's purchase terms also apply.

A ticket admits one person and is tied to the Roblox account it is issued to. A ticket can be issued as a gift or crew comp; once issued it cannot be transferred, lent or sold.

A paid Developer Product can be purchased for a named recipient inside the experience. A game pass cannot be gifted through the web checkout.

Selling or trying to sell a ticket - for Robux, for money, for anything at all - voids it, and may get you kept out of future events.

Entry is verified inside the Roblox experience at the door, using the ticket code and the holder's account. Attend with the account the ticket was issued to.

Interfering with verification is a serious breach and may lead to an immediate or lasting ban.

Tickets are subject to availability and to a venue's capacity. Reserving one holds a place; activating it prepares it for entry.

Capacity is real and enforced at the door. Reserving a ticket does not guarantee entry if you arrive after a venue is full, or if the event's own limits are reached.

You can cancel a reserved ticket before the event starts if it has not been checked in. Cancelling frees the place, but it does not automatically reverse a Roblox purchase or issue a refund.

Repeatedly reserving tickets and not turning up may affect your priority for future events. There is nothing to be gained by hoarding places.

RO. Nation LIVE may cancel, reschedule, or change the venue, line-up or format of any event. We announce changes through our channels wherever we can.

A free ticket has no price to refund. For a paid ticket, contact us if the show is cancelled or materially changed. We review any refund or other remedy required by law and, where authorised, arrange a separate Robux payout; we cannot reverse Roblox's original transaction ourselves.

Mandatory rights may differ by where you live and the facts of the sale. Our local rights guide explains where to start; selecting a language does not remove those rights.

Our events run on Roblox, a platform we do not control. Roblox can go down, change, or lose a server in the middle of a set, and none of that is within our power - so we cannot promise uninterrupted availability of any event.

At our events you agree to follow our Code of Conduct and the Roblox Community Standards. We may refuse entry to, remove, or ban anyone who breaks them - during a show, without notice, and at our discretion.

Where somebody has harmed others, we keep a record so they can be kept out of future events. How that record works, and how to challenge it, is set out in our Privacy Policy.

What we hold about your tickets - which event, a ticket code, the tier, and the times you accepted, activated and were checked in - is described in our Privacy Policy, along with how to get a copy of it or have it removed.

Questions about a ticket or a show? Use the contact page, or email [email protected].